🚚 FREE Shipping on orders over $59.00
(Available for US and International orders)
At Embroza, every personalized embroidery piece is carefully created after your order is placed. Because each item is made-to-order, your order requires time for custom design preparation, embroidery production, quality inspection, and shipping.
Your order process includes two stages:
Total Delivery Time = Production Time + Shipping Transit Time
Every Embroza product is personalized and embroidered specifically for you.
Standard Production Time:
3–7 business days
(Excluding weekends and holidays)
Production time may vary depending on:
During busy seasons, including holidays, Mother's Day, Father's Day, and Christmas, production may require additional time due to increased order volume.
Our artists carefully create each piece with attention to detail to ensure your personalized item meets our quality standards.
The shipping times below refer to carrier transit time only and do not include production time.
| Destination | Shipping Method | Estimated Transit Time | Cost |
|---|---|---|---|
| United States (Lower 48 States) | Standard Shipping | 5–7 business days | $7.99 (Free over $59) |
| Express Shipping | 3–5 business days | $14.99 | |
| Alaska & Hawaii | Standard Shipping | 5–8 business days | $17.99 |
| Express Shipping | 3–5 business days | $27.99 | |
| International Orders | Standard Shipping | 5–10 business days | $7.99 (Free over $59) |
| Express Shipping | 3–5 business days | $14.99 |
Please note: Shipping transit time begins after your order has completed production and has been shipped from our facility.
Your estimated delivery timeframe is:
Production Time (3–7 business days)
＋
Shipping Transit Time (3–10 business days)
Estimated total delivery:
🇺🇸 US Orders: Approximately 8–14 business days
🌎 International Orders: Approximately 8–17 business days
Please note that highly detailed custom designs or peak season orders may require additional processing time.
Once your order has been shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to become available after shipment.
For international orders, customers are responsible for any customs fees, taxes, or import duties required by their country.
Embroza is not responsible for delays caused by customs clearance procedures.
Please carefully check your shipping address before completing your purchase.
Once an order has entered production or has been shipped, we are unable to change the shipping address.
Embroza is not responsible for:
While we work hard to deliver your order on time, unexpected delays may occur due to circumstances outside our control, including:
You can track your order by:
For order assistance, please contact:
Email: service@Embroza.com
Our team will be happy to help with your order status.
Company Name: SOULSTITCHS LLC
Brand Name: Embroza
Address:
1500 N GRANT ST STE N
DENVER, CO 80203
United States
Email: service@Embroza.com
Thank you for choosing Embroza.
Every stitch is created with care to transform your special memories into something meaningful that you can wear and cherish.
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