Last Updated: July 22, 2026
At Embroza, operated by SOULSTITCHS LLC, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
When you visit Embroza, create an order, or communicate with us, we may collect the following information:
We may collect:
Because Embroza creates personalized embroidery products, we may collect:
This information is collected only for the purpose of creating, producing, and delivering your customized order.
When you browse our website, we may automatically collect certain information, including:
This information helps us improve website performance, security, and customer experience.
We use your information to:
We do not sell, rent, or trade your personal information to third parties.
At Embroza, many of our products are created from customer-provided photos and personal memories.
Your uploaded images and personalization details are used only for:
We respect the privacy of your memories and do not use customer-uploaded photos for advertising, promotional purposes, or other commercial use without your permission.
Payments are processed securely through trusted third-party payment providers.
Embroza does not store your complete credit card information or payment account details on our servers.
Your payment information may be collected and processed by payment providers according to their own privacy policies and security practices.
We may share your information only when necessary to operate our business, including with:
These service providers only receive information necessary to perform their services and are required to protect your information.
Embroza uses cookies and similar technologies to:
You may manage or disable cookies through your browser settings. Please note that some website features may not function properly without cookies.
With your consent, we may send you emails regarding:
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
We use reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
We retain your information only for as long as necessary to:
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
Depending on your location, you may have certain privacy rights, including:
Customers located in certain regions, including California, may have additional rights under applicable privacy laws.
To submit a privacy request, please contact us using the information below.
Embroza does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information to us, please contact us and we will take reasonable steps to remove such information.
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.
Any updates will be posted on this page with the revised effective date.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Brand Name: Embroza
Company Name: SOULSTITCHS LLC
Email: service@embroza.com
Website: Embroza.com
Business Address:
SOULSTITCHS LLC
1500 N GRANT ST STE N
DENVER, CO 80203
United States
Thank you for trusting Embroza with your personalized memories.
Every stitch is created with care to transform your special moments into meaningful pieces you can wear and cherish.
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